Suffolk ACRE Services Ltd, Community First and Community Consultation Ltd jointly known as the VILLAGE HALL PLUS GROUP are individually authorised and regulated by the Financial Services Authority:
The Village Hall Plus group is the trading name of:
Suffolk ACRE Services Ltd, authorised and regulated by the Financial Services Authority FSA No: 313794
Community Consultation Ltd, authorised and regulated by the Financial Services Authority FSA No: 314765
Community First, authorised and regulated by the Financial Services Authority FSA No: 311971
We are permitted to arrange and advise and deal as an agent of insurers with respect to non-investment insurance policies. You can check these details on the FSA’s Register by visiting the FSA’s website http://www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
Our registered offices are
Suffolk ACRE Brightspace, 160 Hadleigh Road Ipswich IP2 OHH
Community Consultation Ltd, Church Lane, Sleaford, Lincs. NG34 7DF
Community First Wyndhams, St. Joseph’s Place, Devizes, SN10 1DD
We are grateful to customers for raising issues of concern to them and we use complaints as an opportunity to review and develop our service. We fully accept the right of every complainant to be treated fairly.
Responsibility for the successful implementation of our complaints policy rests with the organisations Senior Management Team. Should you have a complaint, we would be grateful if you could contact the relevant contact point below for your policy -
Community First complaints – Peter Brearley 01380 732803
Suffolk ACRE Services Ltd complaints – Roger Turkington 01473 345300
Community Consultation Ltd complaints – Fiona White 01529 301955
Zurich Insurance is a trading name of Zurich Insurance plc A public limited company incorporated in Ireland Registration No. 13460
Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Services Authority. Details about the extent of our regulation by the Financial Services Authority are available from us on request.